Privacy and Security
PPE Direct, LLC is committed to your privacy. Uses of your information are limited to the ways outlined in this notice, except as required by law and/or to comply with a judicial proceeding, court order, or legal process served on our website. This Privacy Notice describes the following:
What kind of information do we collect?
We collect your contact information upon account set-up or at the time you place an order (such as name, shipping and email address, or phone number), your credit or debit card information (including card number, cardholder name, expiration date, security code, and billing address).
We also collect information on how you use our site, your purchase and return information, contact information for any friends you referred, copies of any emails that have been sent or received along with phone conversation notes, information you provide by interacting with us through reviews submitted to the site, social media (including photographs), shopping behavior and preferences, and other details that you may submit to us or that may be included in the information provided to us by third parties.
What technology do we use when you visit our website?
We also may allow third-party companies to collect non-personally identifiable information when you visit the site and to use that information to serve ads for our products or services or for products or services of other companies when you visit the site or other website. These companies may use non-personally identifiable information (such as navigational, clickstream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during your visits to the site and other website in order to provide advertisements about our goods and services likely to be of interest to you. These parties may use a cookie or a third party web beacon, or other technologies, to collect this information.
When you use your mobile device we may receive non-personally identifiable information, such as a unique identifier for your device letting us know what type of phone you are using.
This information helps us customize your website experience and make our marketing messages more relevant. It also allows us to provide features such as saving your cart between visits. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, and performance of our marketing efforts.
How do we use the information that is collected?
All information we obtain is used to process, ship and provide customer service for your orders. After you place an order your contact information may be used to contact you regarding any issues or to get in touch with you regarding the status of your order. You will automatically receive refill reminder emails unless you opt-out at the time the order is placed by clicking the opt-out button, or by replying to customer service from the refill reminder e mail asking us to stop sending the emails. We never process orders without your consent, and do not participate in auto-fulfillment or subscription services for your account. Newsletters will be automatically sent unless you opt-out when placing your first order, or by emailing email@example.com to opt-out at any time.
PPE Direct, LLC utilizes third-party service providers to facilitate transactions and improve your experience. Examples of third-party service providers include credit card processing services, affiliate marketing, and email marketing providers. Any information that we share with a third-party service provider is done safely, securely, and under a contractual relationship with that provider to protect your data.
How Do We Share Information?
We do not sell, share or otherwise disclose personal information about you, except as described in this Privacy Notice.
We may share the personal information we collect with our affiliate and subsidiary companies, business partners, fulfillment center, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, and to communicate with you about products and services, offers, events and promotions. We also may share personal information with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
We also may disclose information about you to respond to judicial process and provide information to law enforcement agencies in accordance with applicable law, or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. Following such a sale, merger or transfer of any kind, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
What information can I access or modify? Can I opt-out?
At any time you can adjust your preferences including opting out of newsletters or promotional emails, modifying or removing account information, or disabling your account. You may do this by calling or emailing customer service.
How Do we Keep Information Secure?
ppedirectonline.com uses SSL (secure socket layer) to encrypt information before it is sent across the internet. This can be verified by checking for the lock or key icon in the status bar of your browser. Sensitive information is stored in encrypted form according to Payment Card Industry Data Security Standards. If you do not feel comfortable sending your credit card information online, you may call us at 888-227-5222.
Email : firstname.lastname@example.org
Toll Free: 1-888-227-5222
Mon-Fri 9AM to 5PM Pacific Standard Time