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Privacy and Security

PPE Direct, LLC is committed to your privacy. Uses of your information are limited to the ways outlined in this notice, except as required by law and/or to comply with a judicial proceeding, court order, or legal process served on our website. This Privacy Notice describes the following:


What kind of information do we collect?


We collect your contact information upon account set-up or at the time you place an order (such as name, shipping and email address, or phone number), your credit or debit card information (including card number, cardholder name, expiration date, security code, and billing address).


We also collect information on how you use our site, your purchase and return information, contact information for any friends you referred, copies of any emails that have been sent or received along with phone conversation notes, information you provide by interacting with us through reviews submitted to the site, social media (including photographs), shopping behavior and preferences, and other details that you may submit to us or that may be included in the information provided to us by third parties.


What technology do we use when you visit our website?


When you visit our website or use our mobile applications, we may collect certain information by automated means, such as cookies, web beacons and other technologies. A cookie is a text file that website send to a visitor‘s computer or Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies are a mechanism to remember information about you when you navigate from one web page to another. Our website uses cookies to hold a user's unique session identifiers, allowing us to serve correct information back to the user. This information includes your shopping cart items, or whether you are logged in. Our website cookies do not hold any personally identifiable information. All Star Health may use other similar technologies which allow us to collect non-personally identifiable information about your visit to help us better your experience. A web beacon, also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Google), that collect information about visitor traffic on our site and mobile applications. The information we may collect includes information about the devices our visitors use to access the Internet such as IP address and the device, browser, operating system type and date/time stamp, clickstream data, URLs that refer visitors to our site, information on actions taken on our site such as page views and site navigation patterns, and a general geographic location (such as country and city) from which a visitor accesses our website, search terms that visitors use to reach our site.


We also may allow third-party companies to collect non-personally identifiable information when you visit the site and to use that information to serve ads for our products or services or for products or services of other companies when you visit the site or other website. These companies may use non-personally identifiable information (such as navigational, clickstream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during your visits to the site and other website in order to provide advertisements about our goods and services likely to be of interest to you. These parties may use a cookie or a third party web beacon, or other technologies, to collect this information.


When you use your mobile device we may receive non-personally identifiable information, such as a unique identifier for your device letting us know what type of phone you are using.


This information helps us customize your website experience and make our marketing messages more relevant. It also allows us to provide features such as saving your cart between visits. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, and performance of our marketing efforts.

How do we use the information that is collected?


All information we obtain is used to process, ship and provide customer service for your orders. After you place an order your contact information may be used to contact you regarding any issues or to get in touch with you regarding the status of your order. You will automatically receive refill reminder emails unless you opt-out at the time the order is placed by clicking the opt-out button, or by replying to customer service from the refill reminder e mail asking us to stop sending the emails. We never process orders without your consent, and do not participate in auto-fulfillment or subscription services for your account. Newsletters will be automatically sent unless you opt-out when placing your first order, or by emailing to opt-out at any time.


PPE Direct, LLC utilizes third-party service providers to facilitate transactions and improve your experience. Examples of third-party service providers include credit card processing services, affiliate marketing, and email marketing providers. Any information that we share with a third-party service provider is done safely, securely, and under a contractual relationship with that provider to protect your data.


On our website, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests. We also engage with third-party advertising networks. Ad networks may include third-party ad servers, ad technology vendors and research firms. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies, which may apply to these third-party programs. Ad networks allow us to target our advertising to users through demographic, behavioral and contextual means. After you visit our website, these ad networks may continue to track your online activities over time across third-party website or online services by collecting information through automated means, including through the use of cookies, identifiers, web server logs, web beacons and other methods. Ad networks use this information to show you advertisements. The information our ad network vendors collect includes information about your visits to website that participate in the vendors’ advertising networks, such as the pages or advertisements you have viewed, and the actions you take on the site. This data collection and ad targeting take place both on our website and on third-party website that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.


How Do We Share Information?


We do not sell, share or otherwise disclose personal information about you, except as described in this Privacy Notice.


We may share the personal information we collect with our affiliate and subsidiary companies, business partners, fulfillment center, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, and to communicate with you about products and services, offers, events and promotions. We also may share personal information with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.


We also may disclose information about you to respond to judicial process and provide information to law enforcement agencies in accordance with applicable law, or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. Following such a sale, merger or transfer of any kind, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

What information can I access or modify? Can I opt-out?


At any time you can adjust your preferences including opting out of newsletters or promotional emails, modifying or removing account information, or disabling your account. You may do this by calling or emailing customer service.

How Do we Keep Information Secure? uses SSL (secure socket layer) to encrypt information before it is sent across the internet. This can be verified by checking for the lock or key icon in the status bar of your browser. Sensitive information is stored in encrypted form according to Payment Card Industry Data Security Standards. If you do not feel comfortable sending your credit card information online, you may call us at 888-227-5222.



Email :

Toll Free: 1-888-227-5222

Mon-Fri 9AM to 5PM Pacific Standard Time


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